Cookie Policy

1. Visitors to our websites

When someone visits www.freshmandirect.com we collect standard internet log information and anonymous details of visitor browsing patterns. We do this to find out things such as the number of visitors to the various parts of the site.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting 

We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. At present, we only collect personal information when you choose to purchase from www.freshmandirect.com  or want to be notified of arriving products.

 

2. Use of cookies by www.freshmandirect.com 

Cookies are small text files that are placed on your computer or mobile by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

 

As of 2012, the Privacy and Electronic Communications (EC Directive) Regulations 2009/136/EC (the Regulations) cover the use of cookies and similar technologies for storing information, and accessing information stored, on a user’s internet browsers via their their computer or mobile.

The Regulations require that we must provide clear information about the cookies and obtain consent from users when the needs do not meet the EC Directive exceptions criteria. To ease the understanding of this policy, Freshman Guitars (Access All Areas Distribution Ltd) only use cookies which meet the exception criteria and that are 'strictly necessary' for the website to performance efficiently and function correctly (e.g. to identify your shopping basket). 

For more information about cookies see the further reading below.

'Strictly Necessary' cookies let you move around the website and use essential features like secure areas and shopping baskets. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.

'Performance' cookies collect information about how you use our website e.g. which pages you visit, speed up the loading of pages, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works

 

We use cookies to..

  • Remember the goods & services you ordered when you get to the checkout page

  • Improve the speed of the website

  • Provide statistics on how our website is used

  • Test different designs of our website

  • Identify you as being logged in to www.freshmandirect.com 


The table below explains the cookies we use and why.

See Table Below this section 

3. Interest based marketing

We use Google advertising cookies to serve relevant ads to you based on your previous interaction with our website. You might see ads as you browse the web which contain products that you have viewed on our website. To opt out visit Google's Ads Settings https://adssettings.google.com/authenticated

 

4. YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode (I.e. using the domain youtube-nocookie.com). This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page at https://www.google.com/analytics/learn/privacy.html

 

6. How to stop ALL cookies

If you do not accept cookies you will be unable to use this website to purchase online. If you do not want us to use ANY cookies at all, you will have to stop using this website and clear your history.

Most web browsers allow control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you have further questions, please contact sales@freshmanguitars.co.uk

We Accept

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